Client feedback

Thank you for trusting us with your pet's healthcare!
Your feedback is important to us - we use it to continually improve our service

Tell us what you think but most importantly tell us honestly what you think we could do better *

Telephone answered promptly and courteously *

Overall level of satisfaction *

Ability to answer your questions *

Appointment offered at a convenient time *

On arrival were you greeted in a friendly manner? *

Was the surgery clean, odour free and comfortable? *

Waiting time to see the nurse/vet *

Vet/nurse listened to you? *

Did your pet receive a thorough examination? *

Explanation of examination and treatment options *

Time waiting to pay/book follow up treatment *

Overal satisfaction *

Name *

First

Last

Email *

Telephone number *

Your pet's name *

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